Frequently Asked Questions
Everything you need to know about our premium outerwear and performance apparel.
What is the Holden warranty policy?
We stand behind the quality of our gear. All Holden products come with a one-year limited warranty against manufacturing defects in materials and workmanship from the original date of purchase.
How should I care for my technical outerwear?
To maintain waterproof performance, we recommend machine washing on a cold, gentle cycle with technical-specific detergent. Tumble dry on low heat to reactivate the Durable Water Repellent (DWR) coating.
What is your return and exchange policy?
We offer a 30-day return window for all unworn, unwashed items with original tags attached. Please note that items marked as 'Final Sale' are not eligible for returns or exchanges.
Do you ship internationally?
Yes, Holden ships to most countries worldwide. Shipping costs and delivery timelines are calculated at checkout based on your specific location and local customs duties.
How do I determine my correct size?
Our outerwear is designed with a modern, performance-oriented fit. We provide a detailed size guide on every product page with specific measurements for chest, waist, and sleeve length to help you find your perfect fit.
Are your materials sustainably sourced?
Sustainability is core to our design philosophy. We utilize eco-friendlier materials including recycled down, PFC-free DWR treatments, and responsibly sourced fabrics whenever possible to minimize our environmental footprint.